2020-05-23

Let's Talk about Soft Skills: Digital Communication

Written by
Rate this item
(0 votes)
Digital Communication Digital Communication Milena Sapey

We might think digital communication as a hard skill because we relate it with whether we are capable or not to use digital tools. But we have to remember that soft skills and hard skills complement each other.

 

Soft skills allow us to navigate effectively in our environments, to work well with others, perform well, and achieve goals. Then, to be able to develop digital communication we also need to work on its soft skill aspect and ask ourselves: How do we relate to digital tools? Are we communicating efficiently?

In these times, we must incorporate digital communication as part of the overall communication concept. Understanding that technology is part of our lives and is one more way of relating to others, either on a personal or professional level.

Why is this aspect important? We have the feeling that virtual communication is more impersonal, that is not the same as being there in person. And that's true, it's not the same. But nowadays we have tools to work on that and find ways to communicate in a more "human" way with technology.

Until we are more used to digital media, we should pay attention to how effectively we communicate. Perhaps the greatest challenge in any communication is whether we are delivering the message we want, whether our receiver understands what we are trying to communicate. Digital communication offers many tools to achieve this, we just have to be patient to incorporate them little by little.

Besides, digital communication plays an important role when it comes to communicating over long distances. For example, to communicate before a volunteer arrives, to keep in touch once they leave or even so that volunteers can communicate with their family and friends when they are in another country.

In the current context, with COVID-19, digital communication also takes a leading role. This has proved to be a challenge in many areas and has highlighted the technological gap. But it has also made visible new opportunities and ways of communicating. For example, within our field, virtual volunteering appears as a new possibility.

So it's not about changing face to face communication with digital tools and turn everything into a virtual world. It's about using it as another way of communication and find new ways of being.

Read 553 times

Related items

Through Julia's experience: What is it like to teach English as an online volunteer?

Julia tells us a little bit about her experience, what's she learning from it, and how she feels about online volunteering! Find out more in this interview:

COVID and Primary Health Care Centers

How have primary health center relationships with the community changed? 

Navigating the Pandemic: Luci's Testimony

This time we share the testimony of Luci, who describes the difficult situation in the vulnerable neighborhoods of the city of Buenos Aires. 

Navigating the Pandemic: Laura's Testimony

This time we talked to Laura, founder of one of the English institutes: Springfield.

No more undervaluing mental health

Today is World Mental Health Day and we feel it is important to mention this in times of pandemic. The relevance of mental health must always be recognized, and this year has made it visible to many who previously ignored it.

Navigating the Pandemic: Liliana's Testimony

We keep in touch with the organizations in the network to know how they are holding up, how the community is doing, and what challenges they see ahead.

Login to post comments

VOLUNTARIO GLOBAL

Voluntario Global helps local communities by being available to discuss anything that local organizations need, and offering ideas for further change and development.
Read more...

CONTACT

Location: General Pacheco. Buenos Aires. Argentina
Email: jfranco@voluntarioglobal.org

© Copyright 2016 luppino.com.ar